Frequently asked questions

If you can't find the answer to your question here, please contact us and we'll do our best to help.

What if a meal that serves 6 is too much for my family?

Most of our meals are available in portions of 2, 4, or 6 and you will be able to mix and match the portion sizes as needed. You could even bring a friend and the two of you could split the meals.

Do you have single meals that we can try first?

We have a “Ready To Go” selection of both fresh and frozen meals that varies daily. Come in for a visit or give us a call if you’d like to know what we currently have available. Most “Ready To Go’s” are available in portions of 2, 4, or 6.

Are you a franchise?

Just Add Heat is not a franchise, privately owned, and is 100% Canadian.

Can I bring someone to help me make the meals?

You are welcome to bring a helper. This is a question you will be asked during your online booking process (we want to ensure there is enough room for everyone to move around).

Can I bring my kids to a session?

We ask that any children brought to a session be at least 10 years old and be accompanied by an adult (one child per adult). We are open to having a designated “Kids’ Day” if customers express an interest. You may also book a private session with your children. Just gather 4-5 adults and they can each bring one child to help assemble. Contact us to set this up.

Why would I assemble my own meals if you will do it for no extra charge?

Why would I assemble my own meals if you will do it for no extra charge? We are always happy to assemble your meals for you, but if you do it yourself, you can customize the recipes to the tastes of your family. If you don’t want onions, then don’t put any in. If you love garlic, toss in some extra! You can call your meals “homemade” and have fun during the assembly process. Bring in some friends and make an event of it.

Is there any cooking done at Just Add Heat?

All of the cooking is done in the comfort of your own home. You leave with freezer friendly packaged meals, and at your convenience, you Just Add Heat!

What will I need to bring for a session?

Just the intention to have fun, and a cooler. Everything else is provided by us and is included in the cost of the meals.

What if I don’t have a cooler?

If you only have a short trip home, your meals will be as safe as your regular groceries, but you should get them home and into the freezer as soon as possible.

Do you have vegetarian meals?

We will always try to offer at least one vegetarian meal each month. Some of our meals, like the quiche, can be adapted quite easily.

Do you offer organic meals?

This is something that can certainly be arranged if there is a demand. If you would be interested in organic dinners, please send us an email or give us a call to discuss further.

One of my kids has food allergies, can we still use your services?

Yes, we list all ingredients on our website, so you can pick your meals accordingly. You always have the ability to leave out certain ingredients.

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